01 · THE PACK
What this is
Four things, no more. Each legal statement carries its source — the Residential Tenancies Act 2010 (NSW), the regulations, or Fair Trading's published process — not someone's blog summary.
The process, explained
How a NSW bond claim works, from the Notice of Claim to NCAT — in general terms, with the actual law cited.
Your deadlines, computed
Enter the date on your Notice of Claim and get your dispute deadline, the agent's evidence-duty date, and — if the bond was already paid out — your NCAT window. Every date carries its source.
Blank templates you complete
A dispute-notice template and an evidence log with fill-in fields and checklists. The structure is ours; the words are yours — or an adviser's.
Where to get real advice
Tenants' Union NSW, LawAccess NSW, Legal Aid NSW and community legal centres — the free services that assess individual cases. Linked throughout, not buried in a footnote.
Seven short topics
The claim process, timelines, NCAT, fair wear and tear, prohibited lease terms, evidence, and negotiation — each one short, each with its legal source.
02 · HONEST LIMITS
What this is NOT — stated plainly, not buried
- It does not assess your case. It will not tell you whether to dispute, what your reasons should say, or what your chances are.
- It does not draft your grounds of dispute or your NCAT orders. Drafting grounds for your specific situation is legal advice — and we are not a law practice.
- It is not legal advice, and it is not a law practice.
- It makes no promise about the outcome of any dispute or tribunal application.
03 · HOW IT WORKS
Four steps, in order
Read the process
Seven short topics: claim process, timelines, NCAT, fair wear and tear, prohibited terms, evidence, negotiation.
Compute your deadlines
One date in — the date on your Notice of Claim — every date that matters out, each with its source.
Fill in your own pack
Blank dispute-notice and evidence-log templates with checklists, completed with your own material.
Get advice where it counts
When a judgement call is needed, the pack routes you to the services that make them — free.
04 · STAGED DEMO
Deadline calculator — staged demo
This is the demo version of the calculator inside the pack. Enter the date on your Notice of Claim and it computes the dates that matter — with the legal source for each one. Always confirm the exact deadline on your Notice of Claim itself.
Staged demo — computes from the date you enter; nothing is sent anywhere.
Sources: RTA 2010 (NSW) s 164(5), s 165(1)–(2), s 175(2)–(3); RT Regulation 2019 reg 39(8); Fair Trading guidance. [all verified 2026-09-28]. The 2-day safety buffer is the tool's own caution, not law.
05 · INSIDE THE PACK
What's inside the A$49 pack
Everything is general information with sources. Nothing here assesses your situation or drafts anything for you.
Key figures inside the pack: NCAT bond-matter limit $30,000 [verified 2026-09-28 — RT Reg 2019 reg 40] · prohibited carpet-cleaning/fumigation terms, pet-consent exception [verified 2026-09-28 — RTA 2010 (NSW) s 19(2)(a), s 19(3)] · tenant obligations incl. fair wear and tear [verified 2026-09-28 — RTA 2010 (NSW) s 51] · claimable matters [verified 2026-09-28 — RTA 2010 (NSW) s 166].
06 · FREE HELP
Free services that assess real cases
We sell general information. These services give actual advice about your situation — free. If you're unsure about anything, start here.
Free tenancy advice and factsheets for NSW renters.
tenants.org.au ↗Free legal information and referrals by phone and webchat.
lawaccess.nsw.gov.au ↗Free legal help; eligibility criteria apply.
legalaid.nsw.gov.au ↗The bond process, forms, and dispute lodgement. Phone 13 32 20.
fairtrading.nsw.gov.au ↗The tribunal that hears bond disputes; $30,000 matter limit. [verified 2026-09-28]
ncat.nsw.gov.au ↗Local free legal centres across NSW; find one near you.
clcnsw.org.au ↗07 · FAQ
Questions, answered straight
Is this legal advice?
No. It's general information about the NSW bond process and blank templates, grounded in the Residential Tenancies Act 2010 (NSW) and Fair Trading's published process. For advice about your situation, see the free services above.
Will it tell me whether I'll win?
No — and anything that claims to know without seeing your evidence should worry you. The free advice services above assess individual cases; we point you to them.
What if my 14 days already passed?
The calculator covers the post-payout path too: you may still apply to NCAT within 6 months of the bond being paid out [verified 2026-09-28 — RTA 2010 (NSW) s 175(2)–(3)]. The general information explains that path; whether to run it is a question for an adviser.
Why doesn't it just draft my dispute?
Because drafting grounds of dispute for your specific situation is legal advice, and we're not a law practice. The template gives you the structure; your words — or an adviser's — fill it.
I'm not in NSW. Is this for me?
No — this pack is NSW-only. The pack says so upfront and points you to the right body for your state instead of selling you the wrong thing.
What does A$49 get me, exactly?
The 7 topic briefs, the deadline calculator, the blank dispute-notice template, the evidence checklist and log, and the advice-service directory — delivered digitally, one-off payment, no subscription. Checkout is in TEST MODE in this staging build: no real payment is processed.
08 · PRICING
One pack. One price. No subscription.
Everything above — the briefs, the calculator, the blank templates, the directory — for less than 6% of the average amount at stake in a bond claim ($813–$2,314) [verified — TUNSW via realestate.com.au].
Staging note: A$49 is the staged test price for the willingness-to-pay test. It is not a validated price, and this page processes no real payments.
Don't guess your deadline. Know it.
General information, sourced to the Act, with blank templates and free-advice referrals. Not legal advice — and honest about it.
TEST MODE staging build · no real payment · general information only, not legal advice